main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

Android

Recipient is Offline - Send as SMS Instead

Highlighted
3: Seeker

Hello

Half the time I text my wife - also on Vodafone - it looks like it's gone, but when I look back later it will say "Not delivered yet -  tap for options"

When I do so, it will say "Recipient is offline - Send as SMS"

This is particularly annoying as I WANTED TO SEND IT AS AN SMS ANYWAY.

I don't know what non-SMS method I'm using.

I'm using the standard Messages app on my Google Pixel 3.

I did spend an unuseful 30 minutes "Chat" with Vodafone support - that's how long it took to get the advice "Turn it off and on again".

Anyone who can offer something more useful than that will be greatly appreciated.

View more options
4 REPLIES 4
17: Community Champion

@ant_in_wales 

 

Sometimes a soft reboot by turning the phone Off and On helps.

 

Also close down the app in your multi tasking.

 

As a process of elimination can you try your sim card in another phone and then send a sms message to see if it goes.

 

This will clarify if this is your account or sim card or phone at issue.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

View more options
17: Community Champion

Hi @ant_in_wales 

 

Assuming you are using the standard Vodafone SMS application and not Google Messaging here: Google Messaging your problem here will probably be with the advanced messaging option found in message settings, you have probably got this togged on and will need to turn the setting off.

 

Please see this link: Why are my messages sometimes sent as chat and sometimes as texts? 

 

I hope the above helps.

 

 

View more options
3: Seeker

Thank you Anna - I think that sound like it.

"Chat" - whatever that is - was turned on, so I've promptly turned it off.

Now to do some texting to test.
Problem doesn;t happen every time, so will take a few days to see if that's fixed it, and I'll report back.

Thanks again for your suggestion, Anna. I hope Vodafone are planning your Christmas present.

View more options
13: Advanced Member

Sending via RCS is better than SMS. You don't get charged as it just uses your data or wifi, you can send pictures and stuff and not pay for MMS.

View more options