Samsung S20 Data not working

[PERRYMARSHALL24]

I have a S20 Ultra on contact with you guys.

Last week i received a notification saying I have lost connection to the Vodafone Network and can't use internet unless I am connected to WIFI.

I tried my sim in another phone and it works fine.

Vodafone asked me to send my phone to repair, I have done this and it has returned with the same issue - Still with no data.

When I insert the sim it doesn't even message me with the configuration message, not sure if that's an issue too as when i out the sim in another phone it sends that straight away.

Any help would be great Thanks

[hrym]

Does it work as a phone - can you make calls and send text messages (via SMS)?

If so, the next thing to try is the APNs.   Normally, inserting the SIM should install these if they aren't there, but try texting WEB to 40127.   If that doesn't work, go into Network settings and make sure that Pay Monthly Data is set as the default Access Point Name.

All of that ought to have been done as part of the repair, but it's possible the phone was simply tested and found to be OK and not examined further.

[Jufer4uk]

Today randomly tried taking sim out and that's sorted it after trying nearly every other solution lol

[targe]

This is happening to me as well. I can sent texts but not pictures or videos. This is before and after doing yesterdays update. I've tried switching to 2g and then back to 5g but nothing has worked.

[Mike]

@targe I am sorry to hear that you are having a little difficulty with sending pictures and videos since the last update, can you please follow this link vodafone.uk/3xyCAf3 to check that all your setting are correct. Mike