- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
17-06-2019 11:08 AM
I have found how to change the voicemail ring time by using **61*121*11*[number of seconds]#.
However, contrary to what the website says:
"A confirmation message will pop up on your screen with your new ring time"
the confirmation message I get doesn't confirm the number of seconds that have been set - it just says:
"Call Forward When Unanswered Registration was successful".
Is there some other code I can use to query the number of seconds currently set for voicemail to kick in? I have searched/Googled without finding anything.
Solved! Go to best answer.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
07-10-2020 11:34 AM
If you dial *#61#, you'll get a reponse telling you the ring time. If that produces the figure you want, all is well.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
25-09-2020 01:24 PM
Live Chat or Customer Services via 191 or the Vodafone Social Media Teams via Contact-us-for-account-specific-queries maybe able to help if your still stuck extending the time yourself @Steve010
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
21-01-2021 10:04 AM
I had exactly the same problem, and eventually got through to a Vodafone technician who explained how to solve it. Instead of calling **61*121*11*[number of seconds]# change the 11 to a 10 - that is, for example, **61*121*10*25# to extend to 25 seconds. That worked fine for me. You can then verify by calling *#61# as explained later.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
09-03-2022 07:31 PM - edited 09-03-2022 07:37 PM
Has anyone tried this on a S22 Ultra please?
Dialed **61*121*10*30# , but when I checked, dialing *#61#, it still said 15 seconds for everything in the list...
Same for any other number of seconds instead of 30 and doesn't either using the **61*121*11*30# command.
It used to work on my S21 Ultra but not with my S22 ultra apparently.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
10-03-2022 07:29 PM
How odd @prodigualson - If the above troubleshooting hasn't worked for you, 3I'd advise either asking the question in a Samsung Forum or reaching out to us on social media. When messaging us on social media make sure to include your mobile/account number, a link to this forum thread and your forum username to save you repeating yourself.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
11-03-2022 11:08 AM
This is NOT a samsung issue.
Also, what is this forum for then if we have to get technical support via twitter????
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
11-03-2022 02:34 PM
Once we've confirmed some security checks (which we can only do via a secure channel over social media) @prodigualson, we can completely delete your voicemail, let you set it back up and then check if you can extend it.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
11-03-2022 02:50 PM - edited 11-03-2022 02:53 PM
ok thank you. It's done, I've sent a private message to Vodafone UK on Twitter.
- < Previous
-
- 1
- 2
- Next >