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Android

wi-fi calling: continuous notifications it's available - how to stop it?

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3: Seeker

I have a P20 Pro and this has been bothering me for a while.

I live in a poor reception area and had a SureSignal booster, but that just blew up so I now rely on the WiFi calling capability. I have the Sky Q mesh WiFi all around the house so have a strong WiFi signal but I still constantly get the WiFi enabled notifications.

I've got all the latest updates (currently on 9.1.0.328) and I cannot find a way to disable the notifications and keep WiFi calling enabled.

Please can someone advise on how to turn off the notifications for WiFi calling and keep it enabled. Or fix the bug and make it work properly.

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4: Newbie

Hi there.

Because Wi-Fi calling ignores the notification settings and gives you the system default notification every time, the only way you can achieve this is to set the system default to "silent". You then have to go through each and every app that gives notifications and change their settings where possible so that they now give a specific notification rather than the system default.

Fixing the bug? That's unlikely to happen now. It was brought to Vodafone's attention in December last year (9 months ago) and it's not been fixed yet. I would love to be proved wrong but the chances that it will be fixed at all are remote to non-existent. Also, the update to Android 10, when it does drop for the P20 Pro and eventually gets approved by Voda, probably won't solve the problem because it lies in the operator-specific parts of the O/S.

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14: Advanced member

The fix? Move to another network that doesn't have this bug. Wifi calling works fine on my P30 Pro with EE, however Vodafone have shown no interest in fixing the bug that is only affecting them.

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3: Seeker

@Mark wrote:

I'm disappointed to see there are still so many of you experiencing this issue. Our Tech team are looking in to this and as soon as there's a fix, an update will be released.


When you say the Tech team are "looking in to this", and it's nine months after the bug started, what does that mean, specifically? Are they doing Epstein and the Panama Papers too?

 

I've got my new phone along with this problem, I've Googled how to fix it and the answer appears to be "you can't fix it, and we aren't going to fix it".

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2: Seeker

The NCleaner app does the job after a bit of fiddling

 

Sorry vodafone but your lack of customer service on this means I'm never coming back. The issue is with mainstream phones on an important feature. I don't see what this isn't being sorted and nothing from a moderator for a while either.

 

Back to EE it is. Didn't have this issue or the appalling interface that is the my Vodafone app with them.

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3: Seeker

@Jfyoung wrote:

The NCleaner app does the job after a bit of fiddling


Thanks! For anybody else watching you need the premium version at £1.79 if you want it to happen automatically after reboots, easily done and dusted in a few minutes.

 

Edit: I stand corrected, it appears unable to automatically remove the notification after reboot. But you can at least do it manually.

 

Back to EE it is. Didn't have this issue or the appalling interface that is the my Vodafone app with them.


An hour and a half after writing that complaint I was at Costa for my free coffee, which I didn't have because the app was down for essential maintenance when I had to claim it. Again. Kick me while I'm down, why not.

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4: Newbie

Found this thread while trying to get rid of the frequent WiFi calling notifications on my new mate 20 pro.

 

I've now long pressed the notification in the pull down panel on my phone and disabled further notifications from there. Haven't had any in the last few hours (was getting one every 5-10mins before that)

 

Might be worth a try on other Huawei phones too?

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Moderator

Wow @kofsw4 - Have you had any since posting this? This is incredibly useful to know, thank you! 

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4: Newbie

Yes I've been notification free for a couple of days now. Just wish I could get rid of the icon from the (very limited) space in the status bar now!

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3: Seeker

@kofsw4 wrote:

I've now long pressed the notification in the pull down panel on my phone and disabled further notifications from there.


Thank you, my phone is the same but also that worked for me. Nice to find a workaround that's as good as a solution for a change, Vodafone Tech Team have been investing as much effort into helping as I imagined, clearly.

 

@kofsw4 wrote:

Just wish I could get rid of the icon from the (very limited) space in the status bar now!

 

Quite. If somebody points you in the direction of the SystemUI Tuner app, the only approach as far as I know, save yourself the effort... doesn't work at all with our phone.

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4: Newbie

@CoffeeTech wrote:

Quite. If somebody points you in the direction of the SystemUI Tuner app, the only approach as far as I know, save yourself the effort... doesn't work at all with our phone.


Good to know, thanks. I had downloaded the app but was put off by the somewhat involved installation requiring a PC etc

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4: Newbie

Re the long press on the notification solution... The problem is that this only works until the next reboot and also it switches off all phone services notifications - so - for example - Voicemail icon and calls forward icon are suppressed also. Driving me mad on a mate 10 too

 

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14: Advanced member

What's needed is for Vodafone to admit it's their issue and resolve it, something I can't see them doing after this long.

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4: Newbie

@ajpd wrote:

Re the long press on the notification solution... The problem is that this only works until the next reboot and also it switches off all phone services notifications - so - for example - Voicemail icon and calls forward icon are suppressed also. Driving me mad on a mate 10 too

 


My notifications don't reappear even after a reboot

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14: Advanced member

@kofsw4 wrote:

@ajpd wrote:

Re the long press on the notification solution... The problem is that this only works until the next reboot and also it switches off all phone services notifications - so - for example - Voicemail icon and calls forward icon are suppressed also. Driving me mad on a mate 10 too

 


My notifications don't reappear even after a reboot


Mine used to come back when I first got my P30 Pro, but since a recent upgrade they haven't, so it could be the version of code the Mate 10 is on?

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4: Newbie

The problem on mine is that even if it doesn't come back, switching off the phone services notifications means (in my case at least) icons for new voicemail  call forwarding on and maybe other events are no longer displayed 

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Moderator

This is something we're continuing to chase with Huawei - once we have any further information, we'll add this to @chistery's previous thread. I'm sorry for the amount of time this is taking, however please be assured it's something we're aware of and are communicating with the manufacturer to resolve this.

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4: Newbie

Natasha, this isn't a Huawei problem, it's a Vodafone problem. These Huawei devices do not exhibit this problem unless there's a Vodafone SIM in them, which causes them to download Vodafone-specific settings and code.

If you're chasing Huawei about this, that probably explains why it's now only two weeks shy of a year since the problem was brought to Vodafone's attention and it still hasn't been fixed.

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14: Advanced member

Just to add, still not fixed in Android 10 on the P30 Pro. Wifi calling does work at least.

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4: Newbie

I found a solution for this that is permanent and not just a work-around.

Get the phone unlocked, do a factory reset and put a SIM from a competing network operator in it. Problem solved.

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