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02-06-2015 10:29 AM
hi, i am hoping someone can help.
My Sure Signal 3 stopped working sometime last week (not too sure as just back off hols)
The power light is flashing, and the centre light is solid amber - both outside lights are off.
details are:
IP: 81.148.228.138
Speed: 1.94 M
Ping: 43 ms
Tracing route to 212.183.133.177 over a maximum of 30 hops
1 1 ms <1 ms <1 ms BTBusinessHub.home [192.168.1.254]
2 28 ms 27 ms 27 ms 217.47.72.250
3 27 ms 26 ms 27 ms 217.47.206.161
4 34 ms 34 ms 33 ms 213.1.69.42
5 34 ms 33 ms 33 ms 213.120.180.171
6 34 ms 34 ms 34 ms 217.41.169.109
7 33 ms 33 ms 32 ms acc2-xe-2-0-2.sf.21cn-ipp.bt.net [109.159.251.21
5]
8 42 ms 43 ms 43 ms core1-te0-0-0-7.ealing.ukcore.bt.net [109.159.25
1.33]
9 42 ms 43 ms 42 ms core2-pos7-0.bletchley.ukcore.bt.net [194.72.31.
149]
10 40 ms 43 ms 43 ms lndgw2.arcor-ip.net [195.66.224.124]
11 45 ms 44 ms 45 ms 85.205.0.93
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Serial number: 40124215050
Please help!!!!!
Jason
03-06-2015 01:43 PM
Hi @jaytee112
Welcome to the eForum.
Your light sequences suggest the Sure Signal is having difficulty connecting to the router. Is it possible to test it at another location?
Thanks,
Jamian