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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74216 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229934 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204318 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Help me just cancel my pre order!!!!

Hello, I pre-ordered a iPhone 6plus over the phone with an advisor on the 15th of September, I was assured it would be here on the 20th, surprise no phone, I keep getting emails telling me it's out of stock we will be in touch etc, the thing is I don...

iPhone 5c - 2 new sims no network

Hi I purchased a new iPhone 5c handset and got a new nano sim card from Vodafone. The girl in the Vodafone shop said she'd transferred my number over to the new sim. When I turned the phone on, I was able to restore all my iCloud data to the phone vi...

Sure signal problem

Dear Vodafone, I have a sure signal Serial number 21197185248 and it has recently stopped working. It is suffering from the exact same issues as the people who are posting in this thread:http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Suresignal-...

Z10 - Issue with Data Services

HelloI've had my BB Z10 since May 2013.Lately I've experienced issues with the Data Services whereby the BB logo at the top right will not be visible. When this happens I lose:1. Email2. Internet Connectivity3. BBM4. Social MediaDuring these outages ...

jrudall by 2: Seeker
  • 21462 Views
  • 11 replies
  • 0 thanks

de registering sure signal

I,m  trying  to get  my  sure  signal  de  registered  I  cant  access  online as  I  am  no longer a  customer  but  want  to  pass   it  on  to  a  vodafone  user i rang vodafone   and the  guy  said  i  dont  need  to  do  anything  if  i am  no l...

Android 4.4.4 KitKat update

I read earlier today that Australian carrier Optus and American carrier Verizon have released the Galaxy S5 Android 4.4.4 KitKat update.  So my questions are: When are we getting it from VodafoneWill it include the dreaded RCS and messenger + bundled...

steveo67 by 12: Established
  • 14588 Views
  • 6 replies
  • 0 thanks

Vodafone 3G suffering due to 4G Roll out

I dont want to upgrade to 4G just get 3G which i have a contract with Vodafone with.  Are they in breach of contract?  Replaced names with Tags but taken from transcript of Live Chat.  <me> : I was promised back last December by vodafone that they wh...

CAM1 by 4: Newbie
  • 11574 Views
  • 21 replies
  • 0 thanks

HTC One won't update

Hi,My software version is 4.3 and Sense version 5.5. For a few months now the software will not update. The message I get says the update is corrupted. I update only over WI FI.Does anyone have any suggestions?

Neil83 by 2: Seeker
  • 35639 Views
  • 2 replies
  • 0 thanks

Can I get a free replacement Samsung S4 battery?

Hi, For the past few weeks my phone keeps turning itself off and won't come back on until I plug it in with the charger. So I took the battery out and noticed that it's really swollen and gets very hot when it's charging. I've only had it since Febru...

Phone bill too high despite having unlimted class and texts !

My phone is far to high , my line rental is £37 pe month which includes unlimted calls and texts plus 1.0gbI have internet at home and at work and don't use internet otherwise.I feel vodofone are taking me for a ride

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