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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74129 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229926 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204040 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

SureSignal will not connect

Hi, We recently got a suresignal unit for our home.  When first connected a few weeks ago it took quite some time to connect and become functional. We had an issue with our broadband over a week ago and had to restart the router, since then the sures...

HTC One speaker not working

Hi, im having a problem with my htc one, when making phonecalls i cant hear the other person and they cant hear me. it also makes no dialling noises, just silence. Thought originally it was the speaker however works ok for music and skype just phonec...

cgillies by 1: Seeker
  • 36820 Views
  • 2 replies
  • 0 thanks

Resolved! Deregistering Sure Signal - original owner whereabouts unknown

Hi there A while back, I was given a sure signal by a colleague.  One of those things we just shoved in a drawer until recently we were doing a tidy out. We never registered it as we hadn't at that time joined Vodafone but were planning to so thought...

meagain by 2: Seeker
  • 11190 Views
  • 2 replies
  • 0 thanks

Manage Sure Signal

I've not been able to manage my SS for days, the website returns an error message as follows:-sory we're having a technical issue at the moment, please try again in a few days. This website must have been put together by the same people as Malaysian ...

culy30 by 2: Seeker
  • 13893 Views
  • 16 replies
  • 0 thanks

SureSignal Setup Pain

Hi AllPlease help me, I'm a business user and have just moved from O2. Im having a nightmare setting up and am seriously considering going back to O2. The main reason for coming to Vodafone was for SureSignal and great customer service.I have a SureS...

Apple Push Notifications iPhone 4s/IOS7.1.2 not working

Hi, I am an IOS developer and I am currently writing an app that uses push notifications, I live in an area where there is pretty poor mobile signals for all providers, I use a Vodafone sure signal that improves things in terms of signal but I have n...

alexw20 by 2: Seeker
  • 10939 Views
  • 1 replies
  • 0 thanks

S4 Call problem

Today my phone is refusing to let me make any calls or text, wifi is fine as is data for the internet. The problem is when I make a call to a number ( tried several ) it connect half a ring then disconects. I have tried swapping my sim to another pho...

cash_13 by 4: Newbie
  • 11133 Views
  • 5 replies
  • 0 thanks

Why does anyone stay with Vodafone

My husband sent phone for repair on 7th Sept. Told it should be ready by 19th. It's now 26th. No call, and when you enter the job number on the tracking page of the website it just blanks the fields . Double fail there then .I need to talk to custome...

Ios8 update

Just curiouse if anyone is still suffering with problems with the ios8.2 update?As soon as I down loaded it on to my iPad , my I pad has been acking very oddly. Some times it freezes....sometimes I can't type.... Sometimes I get a black screen.....I ...

Denviks by 3: Seeker
  • 11150 Views
  • 2 replies
  • 0 thanks
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