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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74217 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229934 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204318 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Suresignal V3 dropping connection

My suresignal keeps dropping the connection after it has been made. It has all lights on and is functioning exactly as it should do and then for no reason at all it drops the connection. This results in the following status: Power: FlashingInternet: ...

marc2629 by 5: Helper
  • 12989 Views
  • 9 replies
  • 0 thanks

sure signal not worked for months now despite calling vodafone

Hi I have the sure signal v3 & it hasn't worked for around 3 months now. I called 191 around 3 wks ago & someone said it would be working again after 1 hour - that never happened I have a solid red light & the next one slowly flashes, i've changed th...

Iphone 5 not working in sure signal

HiWe gave a Sure Signal one which has been working fine with 2 phones registered. My iphone has not been working on it since the beginning of the week although my husbands LG is fine. We have reset the sure signal box, restarted my phone, deleted my ...

Cjw6 by 2: Seeker
  • 11650 Views
  • 9 replies
  • 0 thanks

Resolved! Internet Light Continually Flashing - Not Connecting

The Red Power Light is solid but the Internet light continues to flash slowly DL 1.38MbpsUP 0.46Mbps PING B* 44Ms 14Ms IP 2.222.163.243 Trace1     2ms     1ms     1ms     SkyRouter.Home   (192.168.0.1)2    28ms    26ms   36ms    02dea3fe.bb.sky.com (...

CREDIT TRANSFER

My mobile pay as you go account, which I use for mobile broadband, has an unused credit which I will not need immediately. By unused I mean it has not been converted to a data pack purchase yet. I would like to be able to use it to top up my pay as y...

Same problem as everyone else...

Hi!I have a VSS 2 on a BT Hub 5 router. The VSS has been trying to connect to the Vodafone server for a couple of days now (power light flashing). I have tried the troubleshooting procedure described in this thread, to no avail. Here are the diagnost...

ccristal by 4: Newbie
  • 9787 Views
  • 1 replies
  • 0 thanks

Vodafone smart 4 (not mini) flash not working.

Phone less than 3 weeks old and the flash, and torch, have randomly stopped working! Have tried rebooting and taking the battery out, but to no avail.....Can anyone help please, thank you in advance.

hedge73 by 2: Seeker
  • 16904 Views
  • 6 replies
  • 0 thanks

I would like to de-registered my Sure Signal

Hi Guys, Thanks for looking.  I would apprecaite some help in deregistering my Sure Signal.  I'm one of those folks that didn't realise this needed to be done prior to moving away from Vodafone.  If you can advise how to help me do this i'd be most g...

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