BT Infinity and Sure Signal.

[Jimfew]

I have just changed ISP to BT Infinity. As expected, my Sure Signal has failed. I have tried all sorts of resets and have asked Vodafone support to reset my device and do a network reset. I have also done a hard reset myself. It still does not work. I have opened all the necessary ports on my router (not the BT hub but a Draytek 2820).

I wonder if I also need to ask BT to open ports on their servers? Is this necessary? My old ISP, Be*, did not restrict any ports but BT may be different.

Can anyone advise me.

My VSS number is 21221070754

Can anyone list all the ports the VSS needs to be open (as up to date as possible).

Many thanks, Jim.

[madhatter2426]

I can also confirm hh4 and 5. Worked out of the box with my sure signal and BT infinity. However I was fed up with poor signal in other areas and switched network. Now no need for sure signal . Hope you get this sorted I would have thought this would have been sorted by now.

[madhatter2426]

Must admit I turned of that right away as I had no use for it. Had no problems with my sure signal and hh 3/4/5.