Bad Call

[Getafix]

Against my better judgement, decided to stay with Vodafone.

So have agreed a deal on a Note 8. Delivery is supposed to be tomorrow.

And no contact from DPD on delivery.

Trying to track the order on http://www.vodafone.co.uk/shop/existing-customers/track-my-order/

and coming up with a message 

campaigns.vodafone.co.uk took too long to respond.

Really poor as not sure whether to take a day off.

[Getafix]

By the time I got to the Shop it was closed. Keeping fingers crossed that there is one in the post.

[BandOfBrothers]

Sods Law @Getafix

May I ask why your after a NFC enabled Nano Sim ? 

#justbeingnosey

[Getafix]

To be able to use Vodafone Pay. 

[Getafix]

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@John wrote:

@Getafix I'm sorry to hear about the delay in receiving your phone.
Please keep us updated on your trip to the store this evening 

---

@John

Please check and advise whether a Blank has been sent out?

[Getafix]

Just got my contract through.

Instead of £100 upfront have been charged £200.

3 days and no sign of the SIM.

Not sure why I am paying such a high monthly price.

So throwing in the towel and have asked for returns envelope. 

Shame, as seems to be good handset. 

[Alex]

@Getafix We'd be unable to check this on your account just from our Community page. 

I've spoken to @Gemma and know she's due to call you tomorrow, she'll be able to check on the status of this for you on the call and address any other queries you may have 🙂

[Getafix]

@Alex

Did get a call from @Natasha

[John]

@Getafix That's great to hear 
If there's anything else we can help you with, please let us know.

[Getafix]

@John

Phone is on its way. Hopefully should be back with you by tomorrow.

[Getafix]

Must say, the Return Process very really smooth sailing.

Requested the Returns Envelope on 18Oct (Late in the day).  Got it on 21Oct. Handed the phone in at my Local Post Office yesterday at 1645, Vodafone received it at 0857 and Tariff changed back at 1211.