Can't add new user to sure signal

[sw4714]

Hello

I keep getting this message when i add a new user:

Sorry – there seems to be a problem.

We're working hard to fix the issue, so please try again later.: 500, 1024

Any ideas? i've waiting for 24 then 48 hours and its still not working.

Serial number 40133461794

Thanks

[Jenny]

@Chilcombe - I’m sorry to hear it took so long to get sorted, but I’m pleased this is working now.

Thanks for letting us know.