Cant add ex EE ported number to suresignal

[DarrellShand]

Hi all,

I have recently ported my number form EE to Voda and wish to add the number to my 4 suresignal boxes.

For some reason it wont allow me to do so I can however add any other voda number to the same boxes.

I also cant register a suresignal box on the same account (tried it this way as the owner number is automatically added to the suresignal box)

I suspect its a problem following the numebr being ported but cant seem toget much joy from voda CS.

Please assist

[Gemma]

Hi @DarrellShand

We can take a look into this.

I’ve sent you a private message here, with how to send us your details securely.

Any other customer’s viewing this thread, please contact us here.

Thanks,

Gemma