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Confirmation email for Samsung S6 Edge?

samjay7
3: Seeker
3: Seeker

Preordered the Samsung S6 Edge - Gold 64gb 21/03/15 on the phone.

 

Has anyone else pre-ordered the new Samsung S6 or S6 Edge and not received any details confirming upgrade/order?

 

Slightly concerned as I ordered the phone as soon as Vodafones website was back up and running last Friday and currently do not have a phone. So would like the comfort factor of knowing this has been ordered and will recieve on the 10th.

 

I have spoke to the livechat and everytime they can only say they see an order on the system and will recieve my phone as soon as its ready. I do not know if this means release date or when my order is processed...

46 REPLIES 46

stsgecoach35
4: Newbie
Getting worried now pre ordered a s6 gold 64gb in store on the 24th March and nothing checked tracking online saying my order has been accepted and then nothing thought I was going to recieve my phone tomorrow being the 17th April 2015 but no other form of contact as yet hope some one can help me on this

The current forecast seems to be that phones will be dispatched anywhere from the 17th to the 24th.  However everyone is recieving a different answer/excuse so i wouldnt get your hopes up. 

 

It might be worth contacting vodafone to  confirm you are on the system and  the order has been placed, but i would not expect a delivery date from  them. It would seem they  simply do not know. 

 

I can appreciate they dont have delivery dates at hand, but why not update us and advise that they are currently despatching orders placed on 3/4/2015 or whatever date they are currently on, considering it is on a first come first serve basis? That way we would all have an idea of where we stood...

I couldnt agree more, there lack of comunication is what is causing all this resentment. Im happy to wait, im not happy to be lied to!

stsgecoach35
4: Newbie
I was on live chat yesterday for hour then they decided to call back which I never recieved so I'm still in tjis black he as to when I shall be recieveing the confirmation email and I orderedmine back in march

grahamo
4: Newbie
My Edge, Gold, 64GB allegedly coming on Monday - just got text and email

stsgecoach35
4: Newbie
Wish mine was just becoming a waiting game think a trip to the store where I ordered it in order to see if they can chase it cause I don't seem to get anywhere by either live chat or telephone