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Could not activate mobile data network on iphone 6

CJessup07
2: Seeker
2: Seeker

Hi, 

 

My new iphone 6 says 'could not activate mobile data network' every time I try to use the internet/send picture messages.

 

I have tried to follow the steps posted on the Vodafone site and have entered my number to receive a text message with instructions in, but neither work. 

 

Any ideas/help?

 

Thanks

1 REPLY 1

Retired-Matt_B
Moderator (Retired)
Moderator (Retired)

Hi @CJessup07,

 

Please try a hard reset of your iPhone 6 by holding the power and home buttons down together for 15 seconds. Once the Apple logo appears, please release the buttons.

 

Thanks,

Matt B