Customer relations

[Klipo81]

I need contact details for customer relations please! I have been trying to get a satisfactory outcome to an issue that has arise because of Vodafone and the incompetence of the staff/systems. If I am not contacted by 4pm today I will be issuing Vodafone with legal costs as I will be consulting a lawyer. 

You have had over 6 days to resolve my issue and rectify your mistakes and come up with a resolution that is in line with the issues I have faced.

i look forward to hearing from you. 

[jeffkinn]

This is not a customer relations channel as such and the mods will not read this that early let alone respond.

Call 191 - that's the only number there is.

[Klipo81]

Well, that really sums Vodafone up lately, nobody taking ownership. I'll just follow the course of action that I believe is correct and go from there.

[Gemma]

@Klipo81 - I’m sorry to hear the issues you’re facing with getting this resolved.

So that my team can access your account and help further, please send us your details by following the instructions in this private message.