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Solution

Excluded e mail

SKYMAN513
13: Advanced Member

I noticed this message in my settings whilst changing parameters to my liking 

YOUR EMAIL IS EXCLUDED FROM SENDING MESSAGES

And then when I pressed subscribe it says are you sure,as there is no going back 

Has any one else seen or know anything else about this 

The only explanation I can thunk off is when I was trying to get private messages through a couple of days ago and it didn't say success it just sent me to unbox your phone page 

If I do re subscribe what will I lose 

1 ACCEPTED SOLUTION

BandOfBrothers
17: Community Champion
17: Community Champion

Hey @SKYMAN513

 

I may be wrong but that looks like you've opted to not get emails from the Community Forum when i.e. Someone replies to your posts / replies. This maybe the reason why you've had earlier issues receiving replies from the Team. 

Re subscribing I would have thought wouldn't lose anything but then would allow notifications to come through. 

 

How are you taking Screenshots and Is it via your Samsung phone ?

 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

View solution in original position

13 REPLIES 13

SKYMAN513
13: Advanced Member

Thanks I was hoping one of the tech team could confirm what 

BANDOFBROTHERS said earlier 

hrym
17: Community Champion
17: Community Champion

There's a way of telling if a page is protected and screenshots are excluded.   Go to the page, then tap the Recent Apps button.   Protected pages will appear blank, with just their header and frame.  It's to stop personal information from appearing - and I suspect it's this bit, rather than the screenshot that they're most interested in.   The latter is collateral damage.

SKYMAN513
13: Advanced Member

My problems change all the time,but not all at once like posting a message or reply,same way as I always do and one of the latest ones is my posts being posted a couple of times and once I was a aware of it so was carefull and it still posted multiple times and one was no another part of the forum pay monthly I think must admit not 100% sure

SKYMAN513
13: Advanced Member

It's definitely not me I've had to subscribe 3 times now and after the first time it said successful.

So I had not been in that menu to change settings

But it has and I know this is totally different but I keep putting  my location on battery saving and gps only but I can check again in have an hour and it has changed it to full on mode.maybe when I got that (YOUR DEVICE HAS BEEN MODIFIED IN  A  UNAUTHORISED WAY VISIT A SERVICE CENTRE)and  then dispapear is strange and knox is safe I Tried and got the 0x0 void

Which I was told is what you want to see

Now I have to edit my messages after posting because they as

Are hard to understand at the best of times but in last few days they are really garden under stand

Apologises was not done on purpose