Extending Ring Time

[User2602]

Afternoon,

I know it is a network command rather than a phone specific command but for some reason the usual **61*121*11*30# Send isn't working on my iPhone 6S Plus. It just says;

"Setting Registration Succeeded
Voice Call Forwarding
When Unanswered"

Has anybody else seen this issue? Normally the code works fine.

[AaftabMughal]

Erroneous settings? Activated by who?? Vodafone don't know why things happening and they won't admit fault. I'm going to another Vodafone shop today. I know I'm going to be wasting my time. Had I'd known that on the 6s I would get 15 seconds ring time I would have chosen another network provider. Do you have the list of commands?

This is what they told me. Didn't work.

Dear Customer,

1.çPlease first dial ##002# first to cancel all diverts on your number
2.çThen please dial 1211 to activate Standard Diverts.
3.çAfter that, please dial **61*121*10*30# to extend rings to 30 seconds.

Thank you for calling Vodafone

[User2602]

The list was extensive but I've cleared the lot now. I retried the extended ring code again but got something else added so cleared it again.

Unfortunately, expecting any large company to know the correct answers or indeed have more than one representative giving out the same answer is wishful thinking. Vodafone are no better or worse than the rest of them. It just isn't good overall.

[User2602]

OK, so to now add insult to injury I can't reset my divert to voicemail as Vodafone are unable to do it. I get the message "sorry we have been unable to set your divert settings at this time, please try again later" Even the code Inputted manually on the keypad throws up an error!

i guess I've cured the ring extension by not having a voicemail option now as it rings for an age before just cutting off.

[User2602]

Voicemail back working now so we can start again with trying to extend the ring time.

[AaftabMughal]

I thought I was the only person with this problem. As soon as I find a solution I'll post it up. But I don't have much faith.

[AaftabMughal]

How did you get rid of your voicemail?

[drey_p]

Call 1210 from your phone to turn voicemail off.

To activate it again, call 1211

[User2602]

Divert to voicemail was cleared along with all diverts when I entered ##002# send. My voicemail message remained though, just the ability to divert to it was lost. To get it back I entered The ring extender code (**61*121*11*30#) and voicemail divert reappeared!

None of the voicemail divert codes would work. Ringing 121 or pressing the voicemail key on the phone and getting through was pointless as per previous post. 

[AaftabMughal]

Basin all to get the damn phone to ring longer than 30 seconds you have to turn the voicemail off. Otherwise it's 15 seconds. What a joke.

[User2602]

My comment on the phone ringing for an age without voicemail being active was largely tongue in cheek but yes, in reality, it does ring a lot longer that way and until a solution is found for the correct way it is a solution of sorts, albeit a bad one.