Forgotten Password for mobileemai​l.vodafone​.net

[mrrocker]

I'm unable to reset my password for mobile email, when asked for a reset it sent  the new password to my old blackberry which I no longer have.

Called vodafone 191 yestesterday and explained to John my issue and said he'll investigate with the blackberry team.

At 18.52 I recieved a text from John stating "Please accept our apologies and we are investigation your issue with the blackberry team and reach you within 1 hour john, vodafone."

I'm still waiting for the call back and I bemused to see how difficult it is to reset a password that is controlled by yourselfs :smileyfrustrated:

[BandOfBrothers]

Hi


I appreciate your frustration.

But nowadays with hacking and security breaches being a real issue for both companies and end users much attention has to be attached to resetting things like this I guess.

I'm sure the department you mention will be in touch with you in due course. Hang in there.