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Found a lost iPhone

clares
4: Newbie

I have two things to talk about here.

Firstly how difficult is it to talk to customer services if you are not a vodafone customer - wow!!

This brings me to my second thing because yesterday I found an iPhone at the side of the road whilst out running so picked it up so I could try and find the owner via the provider. Removal of the SIM card showed it to be a vodafone phone. When I got home. It took over 45 minutes to get through to vodafone customer services. Obviously I couldn't dial 191 as I am not a customer but all the numbers I tried insisted on me putting a mobile number in - how? I'm not a Vodafone customer. Eventually after pressing any button I got through to a living person in the "leaving" dept (how apt!) who I explained the situation to and who put me through to the payg team. After giving the SIM card number and imei number to them they told me they couldn't locate anything on their system so likliehood it was a pay monthly customer so put me through to them. After another half hour and giving SIM card number and imei number again they couldn't help either! All they kept asking me for was the mobile number - errrr I can't!!

So what do I do with this iPhone. It obviously belongs to someone as there is a lovely picture on the screen.

Surely the SIM card belongs to a mobile number which belongs to a name and address of someone.

Surely Vodafone has the ability to check who owns it.

Anyone help?

1 ACCEPTED SOLUTION

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,


If their is a passlock code on the iPhone or the owner has already blocked the iPhone so you cannot ring one of the numbers in its contacts all you need to do is hand it into a Police Station or perhaps a Vodaphone High Street Store.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

View solution in original position

10 REPLIES 10

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,


If their is a passlock code on the iPhone or the owner has already blocked the iPhone so you cannot ring one of the numbers in its contacts all you need to do is hand it into a Police Station or perhaps a Vodaphone High Street Store.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

clares
4: Newbie
Thanks. Just surprised that vodafone couldn't help. He just kept saying he would text the person - errr I have the phone :Smiling:

BandOfBrothers
17: Community Champion
17: Community Champion
It's admirable that your trying to personally unite the iPhone with its rightful owner.

I would just go with the two avenues suggested.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

clares
4: Newbie
Thanks - I would hope someone would do it to me :Smiling:

nellyson9
2: Seeker
2: Seeker

I have found iphone 5s with imei number: 358684051292489. kindly if you are the right owner, contact me via [Removed by Moderator],

thank you.

jeffkinn
17: Community Champion
17: Community Champion

You need to remove the IMEI number and your email address from this public website as they'll get picked up by Google and you'll get spammed to death.

 

Take the phone into a Vodafone store or the police and they'll be able to re-unite it with its rightful owner.

Jeffkinn_Sig.png

another thing you could od is take a picture of the phone showing the image and get facebook to share it round 

 

you could also try putting sim into another phone and see if any contacts are saved to sim cards for you to call to see if they can contact phone owner

BandOfBrothers
17: Community Champion
17: Community Champion
Hi,


If the original owner has the sim pin activated it won't work in another phone as a security feature.

Social media is a good idea if they have a photo showing on the lock screen.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

awebster
2: Seeker
2: Seeker

If they've got any sense they'll have activated find my iphone, and have a data plan.

 

If you can keep it turned on and powered up there's a chance the owner will come to you! (I certainly would)