Galaxy S7 Edge Video Call Problem

[Co2-UK]

Using a Samsung Galaxy S7 Edge and I want to video call my contacts but I can't because the video call icon (green camera) is not available. Why is this and how can I get it to work? I know two other people with the S7 Edge and they can video call people fine.

[Retired-LouiseE]

Hello @Co2-UK

I see, please let me know how you get on. 

Louise

[Co2-UK]

Will do. Once I have the phone back I will come back this issue.