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19-02-2016 07:24 PM - last edited on 26-02-2016 08:18 AM by Retired-EricChe
My phone has to be rebooted each time I want to turn my data on for the internet
Does anyone experience the same ?
Any ideas how to fix this or is it just what you have to do ! ?
Cheers
David
Solved! Go to best answer.
19-02-2016 07:49 PM
So when you use your SIM card in another phone all is ok.
You could speak to Htc Uk Support.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
19-02-2016 07:27 PM
Hi,
Can you try your Sim Card in another phone as a process of elimination to rule out the phone or sim card that may be at fault.
You could try a factory reset but please make a backup first to preserve the data in the phones storage memory.
Also try texting WEB to 40127 which may help.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
19-02-2016 07:30 PM
19-02-2016 07:49 PM
So when you use your SIM card in another phone all is ok.
You could speak to Htc Uk Support.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
25-02-2016 06:39 PM
26-02-2016 05:07 PM
@Ginganuts - If the issue continues, I'd recommend a repair.
26-02-2016 06:33 PM