Hello everyone!
Firstly thank you for taking the time to help me out, i really appreciate it!
I'm having an issue which has frustrated me for some time, i cannot get my mobile data to work on my new phone, it worked for the first month but then i ran out of data so i bought an extra 500mb for 6.50. After i bought more data it stopped working, i couldn't use it anymore.
I tried contacting support via chat and they added 2gb to my account to compensate and it still doesn't work?
When i turn my mobile data on, i get the 4g icon with arrows pointing up and sometimes on rare occasions down too. I've tried messaging the number which sends me the APN configurations and still no luck!
I've also tried resetting my phone to it's factory settings which by default has the APN settings already configured and no joy, i've also tried to change the security type to "none" from "PAP"
Could someone please help me?
Many thanks!
-Shaun
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