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How do I claim a refund of the cost of leaving my old broadband provider from Vodafone?

scbridgens
2: Seeker
2: Seeker

How do I claim a refund of the cost of leaving my old broadband provider from Vodafone?  I believe this was offered when I placed my order.

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

I think the best way to get clarification on that is to call the Vodafone Broadband Team. 

 

>> 08080 034 515 for broadband support (free from all UK landlines and mobiles) with lines open between 8am and 11pm, seven days a week.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Note there is an option for them to call you back if they are busy which they seem to be all the time at the moment, saves you being on hold and don't loose your place in the queue.

Nabs
17: Community Champion
17: Community Champion