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How do you actually get Vodafone to give you broadband? Been trying since 05/08/17.

samuellificatio
3: Seeker
3: Seeker

How do you actually get Vodafone to give you broadband? Been trying since 05/08/17. Would ask them but on hold for 1hr 15 and online chat always just tells me I'll be online soon and I'm not.

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

May I ask if your trying to ring them on "08080 034 515 for broadband support (free from all UK landlines and mobiles) with lines open between 8am and 11pm, seven days a week."

 

 

 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

After two hours on hold, they cut me off, currently 10 minutes in again. 

AnnS
17: Community Champion
17: Community Champion

Hi @samuellificatio

 

The number to call for broadband installation assistance is 08080 034511.  Alternatively, you can apply online.  There is further information for you below.

 

Vodafone Broadband

 

If you are still unable to get an answer from the number, please come back to the forum for one of the Team to pick this up for Vodafone to get back to you.