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I am having the problems getting my phone 5 to connect to sure signal

foxhill man
2: Seeker
2: Seeker

My daughters iphone will not connect to my sure signal.  My Galaxy 6 edge works fine.

 

Reset the s/signal no effect

 

Microsoft Windows [Version 6.1.7601]

Copyright (c) 2009 Microsoft Corporation. All rights reserved.

 

C:\Users\Brian>tracert 212.183.131.177

 

Tracing route to 212.183.131.177 over a maximum of 30 hops

 

1     *       *       *     Request timed out.

2     *       *       *     Request timed out.

3   16 ms   20 ms   18 ms croy-core-2a-xe-202-0.network.virginmedia.net [8

1.96.231.241]

4     *       *       *     Request timed out.

5     *       *       *     Request timed out.

6   31 ms   28 ms   19 ms brhm-bb-1c-ae1-0.network.virginmedia.net [62.254

.42.210]

7   24 ms   30 ms   17 ms tcl5-ic-2-ae0-0.network.virginmedia.net [212.250

.15.210]

8   22 ms   19 ms   18 ms lndgw2.arcor-ip.net [195.66.224.124]

9   25 ms   29 ms   19 ms 85.205.0.93

10     *       *       *     Request timed out.

11     *       *       *     Request timed out.

12     *       *       *     Request timed out.

13     *       *       *     Request timed out.

14     *       *        *     Request timed out.

15     *       *       *     Request timed out.

16     *       *       *     Request timed out.

17     *       *       *     Request timed out.

18     *       *       *     Request timed out.

19     *       *      *     Request timed out.

20     *       *       *     Request timed out.

21     *       *       *     Request timed out.

22     *       *       *     Request timed out.

23     *       *       *     Request timed out.

24     *       *       *     Request timed out.

25     *       *       *     Request timed out.

26     *       *       *     Request timed out.

27     *       *       *     Request timed out.

28     *       *       *     Request timed out.

29     *       *       *     Request timed out.

30     *       *       *     Request timed out.

 

Trace complete.

 

Upload 54 down 3.14

 

82.44.57.100

 

Ping

Quality B+ 25ms Jitter 4ms

 

and re-set modem and removed the added her number

2 REPLIES 2

foxhill man
2: Seeker
2: Seeker

No suggestions???

Retired-Wayne
Moderator (Retired)
Moderator (Retired)

@foxhill man

 

If your phone is working ok with the Sure Signal then we know that there’s no problem there.

 

Has your daughter got 3G switched on?

 

Does her 3G work in other areas ok?

 

The only other thing I can suggest would be to completely de-register the signal and set things back up from scratch.