I can't accept the transfer of ownership of a sure signal.

[benjamin_hanna]

I have been given a friend's Sure Signal 2. We are trying to transfer ownership to me. "pending_owner"  is shown on the Sure Signal page of my Vodafone account, but I can't click on it to select it. We had previously, managed to make me the administrator and the box has been working in our house. What do I or my friend do to transfer ownership?

[AnnS · Accepted solution]

@benjamin_hanna

If the Sure Signal is registered to your friends account, you will need to ask your friend to contact Vodafone and deregister the device.

You will then be able to register the Sure Signal to your account.