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I pay for a 2GB Data Pack I only get 1GB Data Allowance? Why?

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Drounz
1: Seeker

‎08-06-2015 07:51 PM - last edited on ‎10-06-2015 08:53 AM by Moderator (Retired)

I have a Mobile Broadband Dongle on PAYG, and everytime I pay for a 2GB Data Pack I only get 1GB Data Allowance? Why? 

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BandOfBrothers
17: Community Champion
17: Community Champion

‎08-06-2015 08:28 PM

Hi,

For Account Access and Account Enquiries please speak to Vodaphone Customer Service on 191. Or use a Landline to ring them. Contract Customers : tel:03333040191 and Pay As You Go Customers : tel:03333048069

Or use Live Chat which is found in the 'Contact Us' Link at the foot of the forum page. Please use a Pc or Mac. You may need to leave the Live Chat page open a short time for Live Chat to initialise.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

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BandOfBrothers
17: Community Champion
17: Community Champion

‎08-06-2015 08:28 PM

Hi,

For Account Access and Account Enquiries please speak to Vodaphone Customer Service on 191. Or use a Landline to ring them. Contract Customers : tel:03333040191 and Pay As You Go Customers : tel:03333048069

Or use Live Chat which is found in the 'Contact Us' Link at the foot of the forum page. Please use a Pc or Mac. You may need to leave the Live Chat page open a short time for Live Chat to initialise.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.