I want to de-registered my Sure Signal

[dazkirk74]

Hi,

At work we have just come back to Vodafone, living in a rural area means that I have poor signal coverage at home. I mentioned this to the person at work who deals with the phone contracts and she gave me a Sagem sure signal box which was used by a previous employee at his home office when we had our previous Vodafone account.

This employee has since left the company but i would like to utilise the sure signal at home.

Can you please help in how i can get this unit de-registered.

The unit details are,

BSR FEMTO VODAFONE UK (SAGEM)

253112320

Mac: 000E59195796

SN: 21197136365

F076/10

Many thanks

Darren

[dazkirk74]

Anybody??

Thanks in advance

[Jenny]

Hi @dazkirk74

Only the original owner can request this, as it'll be registered against their online account.

Thanks,

Jenny

[dazkirk74]

so if we get their login details, what do we then do?

thanks

[Retired-Matt_B]

Hi @dazkirk74,

We wouldn't be able to advise you of this as it isn't your account to access.

As mentioned, you'll need to get them to deregister it for you.

Thanks,

Matt B

[ukracer]

In other words pay £100 for a new one.....