I'm having trouble receiving calls with either of my Sure Signals. When any of the 2 Vodafone phones in the home are connected to any of the 2 Sure Signals, when called, although the caller can hear the ringing tone, the receiving phones do not ring and do not show a missed call. As soon as the Sure Signals are powered off and a faint mobile signal is picked up by both, normal behaviour begins. Test calls from landlines and mobiles have been made to both phones when connected to the Sure Signals, both fail to make the receiving phone respond correctly.
Lights on Sure SIgnal - Red Light. White Lights 1 and 2 on.
Sure Signal S/N - 40133806501 42141623076
Download Speed - 77Mbps
Upload Speed - 5.24Mbps
ISP - Virgin
Traceroute
Tracing route to 212.183.133.177 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 11 ms 11 ms 14 ms aztw-core-2b-xe-821-0.network.virginmedia.net [6
2.252.229.29]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 15 ms 19 ms 15 ms brnt-ic-1-ae0-0.network.virginmedia.net [62.254.
42.198]
9 15 ms 14 ms 17 ms m686-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.174
]
10 15 ms 17 ms 14 ms 213.46.174.130
11 160 ms 14 ms 15 ms ae32-xcr1.lns.cw.net [195.2.24.126]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
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