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Mobile Connection Not Possible

sean0791
Not applicable
When i try to connect to the network i get the message

'Mobile connection not possible
Ensure that no other programs are using your selected device, and try again in a short while'

As far as i know there are no other programs using the device.

When i plug it into another pc it connects with no problem.

Help!!

Sean
2 REPLIES 2

RNafaa
4: Newbie
When i try to connect to the network i get the message

'Mobile connection not possible
Ensure that no other programs are using your selected device, and try again in a short while'

As far as i know there are no other programs using the device.

When i plug it into another pc it connects with no problem.

Help!!

Sean



Hello...

Would you Mind providing us with the Exact error code as there is alot of errors is it 619,633,720, Get profile failed ??

Please Update us to be able to check this issue for you :)

Retired-David_V
Moderator (Retired)
Moderator (Retired)
Hi sean0791,

Welcome to the eForum. :D

I have found myself in the same situation when using Mobile Broadband, sometimes the device driver gets stuck as though its still connected and can cause this issue.

A quick and easy way to resolve this is to remove the software in Add/Remove programs, restart your computer and insert the dongle again. This process will reinstall the device drivers and you should be able to reconnect no problems.

Let me know how you get on and if it does not work post back and we can investigate further.

Thanks B-)

David
eForum Team