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12-06-2015 11:11 AM - edited 12-06-2015 11:20 AM
Hi Everyone!
Simnce switching my S6 on this morning i have found that the mobile network "quick start" button which is ususually found when swiping down the phone along with the "wifi" "Location" and "sound/mute" buttoms etc are is no longer showing up. I have looked on the edit part of the quick settings to see if it was in there and it isn't. I can now longer access my mobile internet. Any help on this would be great,
AKnox158
13-06-2015 05:28 PM
@rogerstonewales - welcome to the eForum. I have merged your posting with an existing thread on the same topic.
At present there doesn't seem to be a specific fix, although a few members have reported that performing a hard reset of the device sorts the issue out.
I've not yet had any issues on my S6, but I do wonder if clearing the device cache could also be a work around and may be worth a try.
PWIAC
13-06-2015 08:54 PM
13-06-2015 09:01 PM
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
13-06-2015 09:07 PM
@rogerstonewales wrote:
How do youso a hard reset?
A hard reset will completely wipe your device, so make sure you have backed up your data first.
I'd recommend doing a cache wipe first and seeing if this helps. Please make sure you have backed everything up prior to doing this. To perform a cache wipe:
Let us know how you get on.
PWIAC
14-06-2015 12:08 AM
Same thing happened to me yesterday here in the UK.. V strange and frustrating...
13-06-2015 08:52 PM
13-06-2015 08:58 PM
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
13-06-2015 09:02 PM
13-06-2015 09:06 PM
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
14-06-2015 01:22 AM