Mobile data

[Michowls]

Hi I'm currently using a pay as you go sim whilst the fraud team deal with a separate issue however I currently can't access mobile data and wondered if this is a setting issue 

[BandOfBrothers]

Hi @Michowls

Is this happening everywhere or in one area ?

Check your Signal / Data connection via the Vodafone Network Checker Here.

Do you see data connection icons in the Homescreen such as 2G , 3G etc ?

Can you call and text Ok ?

Check your MyVodafone for your allowances.  

I'm sure you've checked but is Mobile Data definitely toggled On in the phones settings ?

Vodafone Payg Settings are slightly different to Pay Monthly. 

Try texting WEB to 40127 and follow the return prompts. 

You can manually check and change them too. 

I use the ones on the below GeekSquad Link. 

vodafone-apn-settings