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My Vodafone App

shakkhalid
4: Newbie

Hi Guys

Any help would be appreciated.

I have 4 lines and am trying to access them with the My Vodafone App.

I can access my own line but when I try and access any of the other 3 it just comes up with

"My Services

Sorry something went wrong with the loading of your account information

Retry

Nevermind"

I have talked to vodafone who just reset the password and ask me to try again.

Unfortunately this does not work.

Any help is much much appreciated.

Thanks very much.

 

 

 

 

13 REPLIES 13

Getafix
16: Advanced member
16: Advanced member

Gemma has all the details and she is looking into it. I mentioned that in my first post in this thread. :Winking_smiley:

Colleen
Moderator (Retired)
Moderator (Retired)

@Getafix Whoops 😳🤦 Better safe than sorry I suppose 😂

As long as they are not on a business account, my Vodafone app should work.

I had three numbers which I could access and use my Vodafone app for data usage etc, doing it from each phone, but I did change them to a business account and my Vodafone app does not work with business accounts, which is a shame.

Getafix
16: Advanced member
16: Advanced member

Not a Business Account and definitely does not work.

 

Th op never came back to respond to my question, if they have Multiple Billing Arrangements.