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Solution

My prime 6 doesnt allow me to uninstall Apps

abyss113
2: Seeker
2: Seeker

hey anyone having trouble uninstalling apps everytime i try it the phone reboots itself 

8 REPLIES 8

Retired-Sarah
Moderator (Retired)
Moderator (Retired)

Hi @abyss113

 

Welcome to the eForum,

 

Please see our statement for the latest information on this.

 

Thanks,

 

Sarah

lol i gotta laugh at the statement doesnt work either lol thx anyway 

 

Hi @abyss113

 

This could be an issue with the phone.

 

We’re happy to take a look at this for you.

 

See our repair process or take a look at our device trouble shooting guide.

 

Cheers,

 

Laura

abyss113
2: Seeker
2: Seeker
Supposedly there is a security patch incoming

hrym
17: Community Champion
17: Community Champion

There is a known issue with this and a fix is coming, yes.

hrym
17: Community Champion
17: Community Champion

The link above to the statement doesn't work, as you've spotted.  However, you can find it here.

abyss113
2: Seeker
2: Seeker
Um yeah that was a LONG time ago but thanks

hrym
17: Community Champion
17: Community Champion

@abyss113 wrote:
Um yeah that was a LONG time ago but thanks

I've been away, so I'm just catching up on a few threads.  It is a known issue, though.