Need to de-register sure signal but cannot access account

[samfletc]

Hi,

I used to be with Vodafone and need to de-register my old sure signal so another family member can use it. I have the serial number, hopefully someonme from your tech team could help me, here is the serial number, 21232185195

Thanks!

[Retired-Lee]

Hi samfletc,

We can get this sorted but we need you to pass some security first.

I've sent you a PM which can be accessed here. If you could follow the instructions in the PM and send us your details one of the team will be in touch.

Cheers,

LeeH

[samfletc]

Done!

Thanks for your quick reply.

Sam