New SIM not connecting to SureSignal

[marc2629]

Hello,

I've just changed sims for the iPhone 6s and it's not picking up the signal. Could this be because the SIM serial number has changed? 

SureSignal serial number is 40132211752

[cineriv]

Hi marc2629,

Yes it's the SIM that decides the connection to the Sure Signal... not the phone.

You will have to delete the iphone from your users list and re-enter it.

More info here especially if the affected phone is yours as it's a different procedure .... 

http://support.vodafone.co.uk/Network-and-coverage/Sure-Signal/38911184/My-Sure-Signal-is-working-bu...

Regards,

Mike.

[marc2629 · Accepted solution]

Fixed it 🙂 de registered it under my Vodafone and then re registered it again. Couldn't remove myself as I am the admin. Thanks!