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New iPhone 5s not working with Sure Signal

AdamFox
2: Seeker
2: Seeker

Morning all,

 

I have a Sagem sure signal (version 1 I believe).

The Sure Signal has been working fine for years with my iPhone 4s connected, however, since receiving the iPhone 5s, the new phone wont seem to connect to the Sure Signal at all?

 

I have seen some comments on the forum stating that a might need a Resync from Vodafone? is this something only Vodafone can do?

I have reset the settings on the Sure Signal without success, but i know the sure signal is still working for all my other devices apart from the new 5s.

 

If you can offer any assistance that would be appreciated.

 

Serial number of sure signal: 21229077157

 

Thanks in advance

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion
hi,


Similar thread here http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Iphone-6-connection-to-sure-signal-V1/td-p/22593...

Yes a call to customer service sorted it for one of the members.

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.