Post Title: KY8 Methilhill Leven
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Happens in More than one area
2) What is the KY8 2DN and KY12 0SU
3) Does the issue occur if you try your SIM card in a different phone?
Do not have another phone to put sim in, however the network connection at work in KY11 1PH is full 4G so dont think it is the sim or phone.
4) What errors are seen or heard when the issue occurs?
None when searching for moble networks only 3 and EE show up
5) Does this happen on 2G, 3G, 4G or all?
All
6) When did you first notice this issue?
31st May when i was transferred from Talk Mobile to Vodafone, I have always had excellent coverage with Talk Mobile which uses the Vodafone network.
7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs?
Permanent have had no coverage at all since 31st May, I have been on the online chat and gone through all of the usual stuff, my query was then passed on to a specialist team who did not get back to me. Have phoned twice this week, second time the agent told me, it was the nature of the coverage problem different from network coverage which is shown as full coverage for my postcode. He reckons no one in my area would have network cover.
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