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No service PAC

Jeffbarber01
2: Seeker
2: Seeker

My first experience with Vodafone and not a good one so far;

 

I've had No Service all day and although I was told my number was due to change at 4pm today I still have nothing. 

 

Im guessing the advice is wait even longer and turn the phone on and off !!!

 

Do I get my bill adjusted for not being able to use my phone?

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

The generic tips is to turn the phone off and on. I also advise to eject the sim. 

 

Some info in > http://support.vodafone.co.uk/Getting-started-and-upgrading/Keep-my-number/38902676/What-happens-on-...

 

If this continues Live Chat should be able to ascertain the situation. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.