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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73733 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229859 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203316 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

"Your order has been accepted" Can anyone help with Order Status please?

Hi all,I'm an existing Vodafone customer who has had a Pay Monthly SIM only for over a year. I've always paid the bill on time, and never missed a payment. Yesterday i called Vodafone to see if i could get a Pay Monthly iPhone 6s, and i told the advi...

D12 by 3: Seeker
  • 7180 Views
  • 5 replies
  • 0 thanks

No 3G or 4G since 26th March, system update

Hi,I have a Samsung Galaxy 6 Edge and have never had an issue.  Since I installed the most recent system update on 26th March I have had no 3G or 4G.  Am I alone in this and how can I get this back?

LCra57 by 3: Seeker
  • 3167 Views
  • 6 replies
  • 0 thanks

V3 sure signal Not working ...AGAIN

Help! My V3 ss is not connecting to my phones again!Lights 1, 2 and 3 are solid, but all three registered phones aren't connecting to it speed test results: 25,73 mbpsexternal IP address 86.176.91.19 Your Sure Signal serial number: 42144607621 The re...

Samsung Software Update

Anyone notices that all sub folders on email app now show since latest software update. If so any idea how to change it ? Thanks

KitKat17 by 2: Seeker
  • 1163 Views
  • 4 replies
  • 0 thanks

Problems with NUC Resolutions

I am trying to get an iPhone 5s unlocked via the NUC Resolutions team. The phone is (as you can see from the model number) approx 3 years old.  It was originally purchased from a Vodafone Retail store by my wife on a monthly contract. Subsequent to t...

jamescc by 2: Seeker
  • 2288 Views
  • 3 replies
  • 0 thanks

Heads Up ~ Recent Software Update on my Samsung s7 edge.

Hi Guys.  Just received a software update on my phone. Samsung Galaxy s7 edge SM-G935F.Nougat 7.0. It's a new Security Patch which takes my phone to the 1st February 2017 version.  Looks to be bug fixes.   

Resolved! Samsung s8

I had the pleasure to have a little use of an s8 but only for a couple of minutes.gotta admit it's a top notch phone but is it worth an upgrade from a s7 edge and the people in the know all seem to say if you have got an s6 then it's the ultimate upg...

SKYMAN513 by 13: Advanced Member
  • 1426 Views
  • 5 replies
  • 0 thanks

SN25 - Swindon

Since this morning no 4g signal in north swindon. I own 3 vodafone mobile all only show max of Hsdpa 3g . Can vf confirm any network issues ?  

No service G74 Glasgow

I have no service at all. And cannot seem to get in contact with anyone about this issue. Very frustrated

BH93PQ no service

Bh93Pq has no service. None at all. 

Slc334 by 4: Newbie
  • 780 Views
  • 1 replies
  • 0 thanks
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