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26-04-2017 11:58 AM
Been instructed to do this by Twitter team! Why I have no idea.
Post Title: 'First half of post code - Area' e.g. ST1 – Stoke-on-Trent
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? N/A. No mobile coverage here hence having VSS in first place.
2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it to your profile here.
3) Does the issue occur if you try your SIM card in a different phone? N/A
4) What errors are seen or heard when the issue occurs? as posted elsewhere (with no response). Vss v3. 3 lights steady. No 4th light.
5) Does this happen on 2G, 3G, 4G or all? n/a. VSS only works on 3G
6) When did you first notice this issue? on and off over months. Major issue last 2 weeks
7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs? permanent now
26-04-2017 09:52 PM
I suspect it needs more than luck. The absolutely appalling customer 'service' is NOT helping.....
26-04-2017 10:05 PM
Having been with 3, GiffGaff (aka O2), and now Vodafone, It's my opinion Vodafone is so far the best of the bunch.
NG34: check out this website: https://opensignal.com/ maybe you can find a network with strongest coverage.
26-04-2017 10:10 PM
Thank you..... but because my VSS isn;t working, I've no mobile signal to get this! (And it won't let me download onto my computer!)
27-04-2017 07:08 PM