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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73730 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203312 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

K3760 - No Device Detected Fix

Hi there, We've seen increasing reports lately of the K3760 modem failing to install fully, particularly under Windows 7 systems. The modem installs itself as a Mass Storage drive, and the Vodafone Mobile Connect software installs - but once loaded...

K3570-Z Modem - VMC Dashboard not showing PAYG information

Some K3570-Z Pay As You Go Modems will install with the Mobile Connect Dashboard set up incorrectly. This will result in you being unable to view usage and Top Up information. To resolve this, simply follow these steps within the Mobile Connect Dash...

RetiredTom by Community Manager (Retired)
  • 12710 Views
  • 1 replies
  • 0 thanks

Mobile Broadband - Data counts even if not connected?

Hello, I am a new mobile broadband pay as you go vodafone's customer. I have just installed the usb stick in my pc and I successfully connected to the internet. However I noticed that the MB counter permanently charges me even if I download nothing o...

SteliosGR by Not applicable
  • 10989 Views
  • 2 replies
  • 0 thanks

Latest Wildfire and Sky Broadband

Hi everyone I've only had my HTC Wildfire for lees than a week, so I'm still getting used to it. And I've just come back from a weekend in Solihull, where the hotel had Free WiFi access. And to my amazement, it worked straight away, although it was ...

Mobile Broadband - 2G areas unexpected loss of signal?

I Have a K3760 dongle on a monthly contract which I use in London and my home in Wales. In London it gives me fast 3G speeds; in Wales only 2G (GPRS). For the past two years the coverage in Wales has been excellent (though of course slow because it...

PAYASUGO Vodafone SIM not recognised in Dell 5530 Internal Model

Hi all, I hope someone can help. I have been using a Vodafone PayAsYouGo 3G USB dongle without any problems for a while now. I have just bought a Dell Adamo 13 laptop with an internal Dell Wirless 5530 HSPA Mini-Card modem. This card shows up fine...

tgordon by 1: Seeker
  • 11464 Views
  • 1 replies
  • 0 thanks

Broadband Lite software version 10 does not support uk settings?

why on earth advertise something in uk that doesnt work.isnt designed for use in uk at all??. have just upgraded(lol)my stick( to a k3570) after the last one one the old paygo/unlimited time scheme,failed.(this did work in uk albeit soooo slooooow) i...

cat980 by 4: Newbie
  • 11653 Views
  • 5 replies
  • 0 thanks

Can not Connect K3570-Z

Dear Sir/Madam, Thanks for looking here in the first place. The problem i have is simply " Connect" Button in the software does not work. 1) Deleted IE history 2) After deleting IE history the usb stick can not be used to connect to the net. 3) Mo...

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