Not enough data!

[Kg88]

Not sure if this is the right board but fingers crossed!
Im 18 months into a 24 month contract and my internet usage has gone from 2gb to 6gb. Initially i only got 1gb with contract iv added an additional 1gb for £6.50 and 2gb for £10 amd its still not enough is it possible to change my contract?

[jeffkinn]

You can always add more data to a contract and pay more but be careful that you don't get committed for a new 24 month period. 

[Kg88]

Not sure if this is the right board but fingers crossed!
Im 18 months into a 24 month contract and my internet usage has gone from 2gb to 6gb. Initially i only got 1gb with contract iv added an additional 1gb for £6.50 and 2gb for £10 amd its still not enough is it possible to change my contract?

[drey_p]

You can always change your plan to one that comes with more data. Customer Services will be able to assist you with this.  As @jeffkinn says, if you are mid contract, please make sure that they only increase your plan and don't sign you up to a new contract.

If you are mid contract, you should also be aware that once you increase your plan, you won't be able to decrease it to below the new tariff price. If you are out of contract, you will be committing to a new term.

[Kg88]

Will this be the same as upgrading?

[jeffkinn]

I'm not sure exactly how it works. Someone else in the community might be able to clarify that for you.

Or call 191 tomorrow and ask them or use live chat tonight.

[Kg88]

do you know if they'll do a credit check? Its due for renewal in june but bills are pretty high at the moment so dont really want to wait until then. Il speak with customer services. Thank u

[jeffkinn]

They won't do a credit check.

[drey_p]

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@Kg88 wrote:
do you know if they'll do a credit check? 

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No, not for a mid contract tariff increase or for an upgrade.  You may find, for the £10 extra you're paying a month, it works out better value to change the plan.

Customer services will be able to help you with details of the costs. 

It may also be an idea to look at your handset's data logs (if it has any) or download a data monitoring app.  That way you can work out what app is using lots of data and if necessary, change the settings so it doesn't consume quite so much. 

[Kg88]

Thats great thanks so much, will definitely download an app!