Ok I'm just feeling rather dejected now. This has turned from disappointment to being pretty livid.
It would seem that there is no-one at VF that has a clue what is going on. I have called so many times and get nowhere There is no-one that I can be escalated to that can tell me anything. You have taken my pre-order on the promise my order would be delivered on launch. Your company made that bold promise, not others, not Apple. Your promises and other communications on the lead up to launch influenced my decision on where to purchase my phone and Vodafone tariff. You have not been able to provide me with my order, nor can anyone give me any information on when it will be fulfilled. This is nothing other than misselling, if I had known this I would have went elsewhere, and had my order long ago.
On top top of this it would now seem that others that ordered the same model several hours and days after have now received their phone or are getting it today. So my frustration has turned to anger to say the least. No one can tell me why this is, they won't escalate me to anywhere that can, because apparently no one has access to this information. I'm they've only to read from the internal communication. Someone must know what is going on. This is appalling service. I will be taking this further.
Again i ask, where is my order?
