Old Vodafone bill from 2013

[Fothers1875]

Hello I need help with an old dated Vodafone bill, I have checked my credit report and see I have an outstanding balance from 2013, I was completely unaware of this and need to resolve the issue ASAP. I have tried speaking to the live chat and to be honest they were absolutely useless. Every time I try and call Vodafone they require me to enter a Vodafone phone number. I don't have a Vodafone phone number. As I am with a different provider now. Can someone please help! 

Many thanks

Sam 

[BandOfBrothers]

If you ring Vodafone Landline Tel :03333040191  @Fothers1875 And ignore the prompts to key in a mobile number then on the 4th prompt it should change to say press 2 for contract customets. 

The Social Media Team here maybe able to help too once they reach your post. 

Some info in Default-on-your-Credit-File-And-How-to-add-a-Notice-of-Correction.

Http://www.experian.co.uk would be able to help and advise too. 

[Tash]

Hi @Fothers1875, I responded to your other post here :smileyhappy: