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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73584 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229832 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 202453 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

LG G3 constantly re-booting after update

Hi, an update deployed to my LG G3 on Monday morning and ever since then I've had nothing but problems!Firstly the battery drain was awful, complete discharge in 3 hours virtually idle. I managed to narrow this down to an app causing the problem and ...

sure signal v3 overheated and tripped downstairs plugs

my sure signal overheated last night and tripped out my downstairs plugs....now the box won't turn on...as I live in an area with no signal I am now without a phone...has anyone experienced a similar issue with a v3 sure signal and what can I do .......

LL27 - No Vodafone Signal in the Conwy Valley

Post Title: 'First half of post code - LL27 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?We have always received a signal in our house but recently received texts saying that the masts in the a...

cmboyd by 2: Seeker
  • 7089 Views
  • 2 replies
  • 0 thanks

My Vodaphone Contract

 Hi all I have spoken with vodaphone customer service who have tried to help me but with no avail.When I took out my original 24 month contract out I was sent an email (extract below) Account number:Mobile number:Contract start: 18-Dec-14Minimum comm...

Dazza16 by 3: Seeker
  • 11394 Views
  • 18 replies
  • 0 thanks

Resolved! Sure Signal Version 1 Factory Reset

Hi, I'm having a lot of issues with my sure signal (v1) that upto a few weeks ago worked perfectly. The issues seemed to start when my sure signal was derigistered by Vodafone.... I had set it up ( a few years ago) with a pay as you go sim as the pri...

xentrix by 4: Newbie
  • 41946 Views
  • 29 replies
  • 0 thanks

3 Dark Lines on S7 Edge Screen

hi allhad my S7 edge less than 2 monthssuddenly the other day 3 dark lines appeared across the screeni googled it and found a few posts about this problemso went online with vodafone and was informed by the advisor if i took the phone to my local sto...

ijlane by 2: Seeker
  • 23507 Views
  • 13 replies
  • 0 thanks

Wifi Calling on Samsung S7

Hi  I bought a Samung S7 on Vodafone through Carphone Warehouse about 5 months ago and recently tried enable Wifi Calling. After much messing about and callling and chatting to customer services it turns out that I can't have this feature as I ddin't...

Zammo76 by 3: Seeker
  • 20981 Views
  • 47 replies
  • 0 thanks

why is Mobile Strike suddenly being blocked?

Being blocked all of a suddon on my Mi-Fi device, works fine if i connect via another wi-fi. why?? why do this, don't you check before blacklisting some IP block, this ain't the first time either, i've had similar problems with World of Warcraft and ...

jcameron by 1: Seeker
  • 8389 Views
  • 2 replies
  • 0 thanks

V3 Sure signal - no response and still not working

Please can someone look into this urgently. I work from home and it's causing me huge issues! speed test results: 73.56 Mbpsexternal IP address 62.17.146.153 Your Sure Signal serial number: 42144607621 The results of a traceroute. Traceroute has star...

NUC not working second time round after factory reset.

Hi, Help I am getting no joy with 191 with after 4 weeks of ringing.I have a Galaxy S6 Edge that was unlocked after the first request for a NUC.  After a year I purchased a Galaxy S7 Edge from Vodafone and wanted to give to S6 Edge to my son, who is ...

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