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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi there my Device is not syncing to my laptop, I currently use a Samsumg s6.
I have been trying to get a Nano-SIM for use in my new phone so that I can continue to use my Vodadone PAYG number with my new phone (I have a non-multi Micro SIM and wont fit). Speaking to 191 three times now, they tell me that they refuse to send o...
Hello,I'm having serious issues with my chromecast staying connected. It connects & streams a video for about 5 mins and then drops the signal completely. The Chromecast is plugged into my tv which is right next to my router & therefore I would hop...
Hi, This is really frustrating me. I need to log into my account but have to go through this 2 step security thingy. Great. Only problem is that the security code NEVER comes through. I've spoken to the live chat help twice now. Both times they have ...
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?Happening everywhere i travel (london, surrey etc) 3) Does the issue occur if you try your SIM card in a different phone?Haven't tried it 4) What e...
I have 4 phones on my account. I use unbilled usage (All Usage) regularly to keep an eye on my young daughter. In the last few days it is showing no calls or texts but she has called and text me regulalry. The unbilled usage is working fine for my ph...
The issue you’re experiencing:No 3G connectivity to Sure Signal for the last 3 days. What light sequence you're seeing:Red Light Solid and only the Internet light flashingYour speed test results from here.Download: 37.56 MbpsUpload: 1.91 MbpsYour ext...
Apologies in advance but this is going to be more of a rant than a question. I get practically no coverage where I live, even though it's a densely populated area and not the back of beyond so I ordered a sure signal. It arrived today so eagerly I go...
Hello I wonder if anyone can help me. I've been on a half price 12 month Sim Only plan for about 11 months now and the contract commitment is due to totally end inside of the next couple of months. New Sim Only customers are being offered better deal...
Hi please can you update me on the latest mast configuration at Old Road, SK9 3AZ? Frequencies, power, mast height please. Thanks!
