@JamieCruickshank wrote:
I managed to place my order over the phone for an upgrade this morning at 8:25, so i should be one of the very first in line. I didnt receive an order confirmation at all, i phone backed up at 6PM and they told me that the order is showing on my account and that it has an order number and looks fine.
I was on an upgrade though, i had preordered an iPhone 6+ 12months, Ul-Ul-1GB with one of cost of £409!/
If you have any doubts i would phone them first they may have your order.
Jamie
To be clear both orders I'd placed this morning showed on my account (including the duplicate), all with a valid order number, but they never progressed passed the initial stage. The key is the order confirmation, as until that point you really have no order and almost certainly no "place" in the pre-order queue either. If your account is still showing the old price plan and that you can still upgrade I'd suggest your order has definitely not confirmed at this point - that of course isn't to say it won't eventually - it may have been similar situation to other years where orders were being taken manually and will then get processed some point later.
Edit: The key is what the order tracker says regarding your order - sometimes as has been the case in previous years, emails end up getting delayed or never delivered at all
