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Ordered s8 to be told not in stock after order anyone having same issue?

Kwire21
2: Seeker
2: Seeker

I've ordered the s8 yesterday and now been told not in stock

Does anyone know how often stock is replenished and how long I could have to wait?

Thanks

5 REPLIES 5

BandOfBrothers
17: Community Champion
17: Community Champion

For new orders on the online Vodafone shop it’s showing as 1-2 weeks @Kwire21 although schedules can change. 

What have customer service advised ?

Youll get a tracking email from Vodafone when it’s placed into despatch. 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Was told I'd have to wait up to 48 hours and contact again if I don't hear anything, just don't get why they wouldn't tell me it's out of stock while ordering 😕

BandOfBrothers
17: Community Champion
17: Community Champion

@Kwire21 wrote:

Was told I'd have to wait up to 48 hours and contact again if I don't hear anything, just don't get why they wouldn't tell me it's out of stock while ordering 😕


Hey,

 

Most probably because it was showing as In-Stock when ordered and then its dropped to Out of Stock after. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

@Kwire21 I'm sorry to hear about your phone delivery. @BandOfBrothers is right - there may have been a delay on the system, regarding numbers of stock. 

You can track the status of your order online, for up to date information on your delivery. 

Please let us know how you get on with this. 

I Flexi upgraded through live chat