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PAYG Broadband - How Do I Find Out My Number?

busold
Not applicable
I recently purchased a pay as you go broadband modem. After struggling for ages to get it working (APN problem), I cannot find the phone number anywhere to top up the credit. Anybody know where I can get this information? The Diagnostics page returns "Own number: Not available".
4 REPLIES 4

Retired-Matt_Vo
Moderator (Retired)
Moderator (Retired)
Hi busold

Welcome to the Vodafone eForum its always good to see new faces :D

It's really simple to find the information you're looking for all you need to do is place the SIM from your PAYG dongle into a Vodafone handset and type *#100# from the handset.

This will then display your mobile number so you can top up :D

If there is anything else in the future give us a shout and we'll be in touch.

Thanks
Matthew
eForum Team

busold
Not applicable
Thanks, the only problem is that I don't have a Vodafone handset. I will try any old phones lying around the house and see where I get.

Retired-David_V
Moderator (Retired)
Moderator (Retired)
Hi busold,

Let me know how you get on and don’t worry we do have ways of locating the number for you if the spare handset doesn’t work, just pop us a post on this thread and we will send out an email to you and we can take it from there.

Thanks B-)

David
eForum Team

busold
Not applicable
That has worked with my wife's phone. Thanks.